ProHance reveals hidden productivity potential, optimizes workforce efficiency, and delivers measurable business impact — all backed by real-time visibility.

Performance Indicator Definition: A Performance Indicator, often referred to as a Key Performance Indicator (KPI), is a measurable value that demonstrates how effectively an organization or individual …

ProHance WFM Portal

The ProHance project task management software enhances coordination, promotes transparency and ensures tasks are efficiently distributed and tracked in real-time.

Performance Tracker Definition: A performance tracker is a tool or system designed to monitor, measure, and analyze the performance of various aspects within an organization, project, or …

Enterprise Asset Management Definition: Enterprise Asset Management refers to the strategic and data-driven approach to optimizing the utilization, performance, and lifecycle of digital and human assets …

Monitoring Dashboard Definition: A Monitoring Dashboard is a visual interface that displays real-time data and key metrics, allowing teams to track system performance, business KPIs, or compliance …

ProHance is a great tool which has aided us in having better visibility of the activities and productivity of our agents. It has gives us access to detailed information which can be reported as granularly as …

Learn how building positive habits within an organization shapes corporate identity, boosts culture, and drives long-term success in the workplace.

Call Detail Report (CDR) Definition: A Call Detail Report (CDR) is a comprehensive document generated by telecommunication service providers that outlines the details of telephone calls made and …