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Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...
Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...
Adds company confirmation. Salesforce (NYSE:CRM) and ServiceNow (NYSE:NOW) said they plan to each invest $750 million in ...
Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...
Alphabet Inc.’s Google inked a deal worth more than $1 billion to provide cloud-computing services to software firm ...
Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...
Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.
The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center ...
Las Vegas, CA (BUSINESS WIRE) - Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and ...
Contacts Theresa Ianni ServiceNow Public Relations 216-544-6817 [email protected] Marielle Sedin Genesys, External Communications 510-967-2964 [email protected] ...
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