As artificial intelligence continues to influence nearly every industry, Starbucks is actively taking steps to incorporate the controversial technology into its operations. The coffee chain’s CEO ...

Brian Niccol explained the mistake he made during his first year as Starbucks' CEO. He said he didn't position the turnaround plan as part of the cultural conversation quickly enough. Niccol added ...

Starbucks customers may someday be able to order drinks, including alcoholic beverages, by simply talking to their phones, the company teased last week. Starbucks CEO Brian Niccol dropped the news on ...