Lancaster, Ohio, rolls out a 311 CRM system for residents to report non-emergency issues and access city information.

The rapid evolution of cloud computing has redefined the way businesses operate in Customer Relationship Management (CRM) and ...

Martech adoption is accelerating as businesses embrace AI-powered tools for improved CRM, process automation, and ...

Compliance and precision are non-negotiable in highly regulated industries. Customer relationship management (CRM) ...

We recently compiled a list of the 10 Stocks That Members of Congress Own. In this article, we are going to take a look at ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

Capital Numbers teams up with Salesforce as a Consulting Partner to provide advanced CRM solutions, improving customer engagement and busi ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

Virgin is a big user of Adobe tech in process areas of the business. The question now is how to tap into AI innovations in a ...

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...