Student mental health: how contact centres are supporting the next generation. contact centre article by Cirrus Connect ...

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

SVL Business Solutions, one of the UK’s leading contact centre solutions providers, has been awarded Platinum Partner status by NICE ...

Finalists for the UK National Contact Centre Awards 2025 have been announced! Hosted by the CCMA (Contact Centre Management ...

NICE teams up with Certified Languages International to personalise customer service with CXone Mpower contact centre ...

Business Systems Ltd announces Andrew Jacobs to Managing Director. Andrew will lead the company growth in the contact centre ...

Sabio Group Expands Women in Tech Community Globally. sabio group women in tech contact centre solutions CX specialists ...

Irish-owned company Uniquely in Birmingham, Manchester and Glasgow by the end of 2025, contributing to economic growth and innovation. The development was highlighted this week at a reception in ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...