We speak to Salesforce's Alice Steinglass about what's different building apps with agentic AI - and how they'll interact ...

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a ...

The struggle with traditional lead qualification is real. Manual processes are time-draining, and unqualified leads bleed ...

Sandeep Kakani said AI allows us to stay ahead of the curve, not only in terms of operational efficiency but also in ...

Google Voice is a popular tool for businesses and professionals alike, but it does have it's limitations. Here five ...

D&B ID Graph Plus is an identity solution that connects consumer insights with comprehensive B2B2C-linked data and digital signals.

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Sabio Group Expands Women in Tech Community Globally. sabio group women in tech contact centre solutions CX specialists ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and ...

Marc Benioff, chief executive officer of Salesforce, speaks at the World Economic Forum in Davos, Switzerland in January 2024. Salesforce, a cloud computing software company co-founded by ...

Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents.