Because the threshold for resilience testing is so high, it isn’t integrated into most companies’ software development ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at the wrong moment, customers simply leave and the organization often does not ...

Habits like testing code, reviewing each other’s work and checking changes before release can both save time and prevent ...

Neurotechnology's PAD algorithms successfully block the vast majority of sophisticated spoofing attempts while maintaining a ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

Explore various types of authentication methods including MFA, SSO, and Biometrics. Learn how to secure enterprise apps and prevent data breach.

Software engineering is the branch of computer science that deals with the design, development, testing, and maintenance of software applications. Software engineers apply engineering principles and ...

Over 300,000 new types of ransomware and other malicious software are discovered daily, according to the IT security research institute AV-TEST. Computer viruses can slow your devices, create a slew ...

Vector Informatik and Real-Time Innovations (RTI) have formed a strategic partnership that will significantly simplify and ...