If nearly half of your customers were irritated by a business practice, would you treat it as urgent? Customer satisfaction is a key driver of financial performance, yet many companies in service ...

Unruly Republic: A vast, monied network of activist groups keeps the public inflamed on issues including social justice, immigrant rights, Palestinian statehood, LGBTQ rights, and—as ever—climate ...

A version of this story appeared in CNN Business’ Nightcap newsletter. To get it in your inbox, sign up for free here. The annual World Economic Forum confab known as Davos has always had an optics ...

Some users had accused the app of blocking them from posting videos about Immigration and Customs Enforcement. The app said it was a power outage issue. By David McCabe TikTok said on Tuesday that its ...

A spectacular move against China's top general by Chinese leader Xi Jinping that was announced at the weekend raises a burning question: is China's military less effective today amidst an ongoing ...

Think I’m exaggerating? Consider the copious amounts of evidence Which way, western man? That was the title of a racist tract published in 1978 by William Gayley Simpson, a former leftist Christian ...

There are various ways to work together in a network based on Windows 11. The simplest is to set up a shared workgroup, a kind of team of computers with equal rights. The workgroup in Windows 11 ...

TikTok users reported widespread issues with the app on Jan. 25, including login problems and feed disruptions. The outage peaked with over 36,000 reports, primarily concerning the app's general ...