In an ever-changing, and often confusing, political and media environment, AARP is fighting on behalf of our members to ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...

The policy shift and the initial two-week timetable to implement it drew strong opposition from AARP, which said the new requirements would place a heavy burden on Social Security ...

Social Security is delaying an in-person identity verification requirement by two weeks, but critics say the plan burdens beneficiaries.

The Social Security Administration said Wednesday that people applying for Social Security Disability Insurance, Medicare, or ...

Backlash to the news that SSA was overhauling its identity verification procedures has lead to a partial rollback of its new ...

Several advocacy groups, including AARP, have urged the government to rethink these moves. Since 2015 when SSA was cut by 9%, SSA saw a significant decline in customer service, according to a ...

The delay is a "good first step" but "is not enough," AARP chief advocacy and engagement officer Nancy LeaMond in a statement to CBS MoneyWatch. The SSA's plan to require in-person ID checks has ...

and older Americans everywhere about plans to discontinue phone service for critical Social Security customer service needs,” said Nancy LeaMond, chief advocacy and engagement officer at AARP.

Several advocacy groups, including AARP, have urged the government to rethink these moves. Protesters rally for Social Security on March 22, 2025, in Port St. Lucie, Fla. Since 2015 when SSA was ...

our members and older Americans everywhere about plans to discontinue phone service for critical Social Security customer service needs,” Nancy LeaMond, AARP’s chief advocacy and engagement ...