February is Black History Month and RingCentral’s Black Employees at RingCentral (BE@R) Employee Resource Group (ERG) hosted events and discussions designed to educate, inform, and celebrate. Briana ...

For most contact centers, their biggest goal is to provide exceptional customer service. How to do this? The first step is to improve first call resolution (FCR). Improving FCR can yield countless ...

Book group meetings, chat with team members, and experience our award-winning video conferencing platform in action. Access meetings from your laptop or mobile device via the RingCentral app – or skip ...

All kinds of companies, large and small, have recently been discovering for themselves the benefits of using AI tools for business purposes. If you’re thinking about joining them, you’re in the right ...

Online meeting software comes in different shapes and sizes. This makes getting to grips with web and video conferencing a little harder harder than it should be—and choosing the right conferencing ...

Easily manage calls, chats, and events in HubSpot for a complete view of customer interactions.

If you’re planning to host a webinar, chances are, you’re already clued into what an excellent lead-generating workhorse it can be. A webinar, which can cost anywhere between $100 and $3,000 1 to make ...

Today, many businesses are incorporating and implementing webinar/events as part of their marketing strategy. But at the same time, it’s also leaving their audiences overwhelmed and attention divided ...

The SPICED sales framework is all about keeping long-term relationships with your clients rather than solely focusing on closing a deal. With a whopping 58% of customers willing to pay more for a ...

RingCentral puts an end to app switching. Now there's no need to jump between applications to send a message, make a call, or join a video meeting. Get more done together with the largest ecosystem of ...

Enterprises are seeking reliable solutions to streamline communication and improve collaboration. RingCentral is a trusted leader in AI-powered communications, offering a unified platform that ...