Easily manage calls, chats, and events in HubSpot for a complete view of customer interactions.

As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.

It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...

“Startup” is often treated as a catch-all buzzword among businesses. But despite popular belief, the term isn’t just reserved for scrappy tech companies in Silicon Valley. So, what constitutes a ...

We’ve all been there: you’re on an island vacation, or maybe a long weekend by the lake. As the final night of work-free bliss arrives, so does the familiar pit in your stomach. How many new emails ...

Unanswered calls pose a significant problem for businesses today. With only 19% of wireless subscribers answering calls from unknown numbers, companies face an uphill battle in reaching their ...

Without question, business meetings play a fundamental role in the day-to-day running of organizations. For instance, they provide brainstorming avenues where business goals and objectives can be ...

Communication is a vital factor for your business. You rely on efficient communication to link your business with your customers, your suppliers, and also internally with other teams and colleagues.

Call centres play a big part in the UK’s economy. There are around 926 businesses in the sector, employing close to 1.3 million workers. That’s around 4% of the entire workforce. Call centre staff ...

If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, ...

Video conferencing builds a technological bridge between you and your team—no matter where you are all working. Thanks to advances in tech, teams can now collaborate, brainstorm, and discuss projects ...

After decades of office nine-to-fives, more and more of us have become aware of just how important a good work-life balance is. And it’s not just for the employees. Employers are also set to benefit ...