Open source CRM is software with freely accessible source code, allowing businesses to download, use, and modify it to fit their requirements. Supported by a vibrant community of experienced ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced ...

Featured Partners Defining Open Source CRM Most CRM solutions deliver as ready-to-operate software, with a dedicated set of features.

The value of business software comes out only when you work with it, when you tweak it, when you support it. All open source licenses, especially the GPL, protect a program creator's rights to ...

Business users get customisation help in the next version of the open source firm's customer relationship management software The next version of SugarCRM's open source CRM application, due for ...

Rebuilding Pipeliner CRM with open-source components posed challenges, including maintaining customer service and preserving the interface during a four-year overhaul.

If you’ve been thinking that CRM software could really boost your company but the cost and complexity has you in a holding pattern, then consider the latest news from Concursive, a company known for ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the ...

So in the spring of 2004, all three quit CRM software vendor E.piphany and — after just three months of coding — launched the Sugar open source project.

Open source CRM could be a great option for your company, as long as you're willing to give up this one big thing.

Tracking open source software companies that have gone proprietary over the past 10 years: A timeline.