Blockchain investigator ZachXBT traced a Coinbase support impersonation scam that stole over $2M using social engineering ...

In May, Coinbase announced that rogue customer support agents had given access to hackers who demanded a $20 million ransom ...

Despite this, Coinbase refused to pay the $20 million ransom, instead offering a $20 million reward fund for anyone providing ...

An individual posing as a Coinbase help desk worker allegedly stole more than $2 million in cryptocurrency from users over ...

X users met Armstrong's post about the arrest in India with considerable criticism, accusing the company of opening its ...

Robinhood is introducing the ability to request a live phone call for customer service. Coinbase and most crypto exchanges have been slammed on social media for falling short in their ability to help ...

Indian authorities have arrested a former Coinbase customer service agent in Hyderabad in connection with the crypto exchange ...

Robinhood Markets (NASDAQ: HOOD) is taking a big step in tackling the customer service problem weighing on the credibility of next-gen trading platforms. It introduced around-the-clock phone support ...