Centrelink branches and most call centres will be closed for the Australia Day public holiday on Monday, January 27. · Source: Getty Services Australia said the closure meant some Aussies would be ...

Services Australia is contacting thousands of Centrelink recipients over a payment debacle that saw them accidentally overpay their debts. The more than 44,000 affected Aussies will receive the money ...

Don't miss out on the headlines from Bundaberg. Followed categories will be added to My News. “I can't get anyone to do anything about it,” David Young said. Mr Young said several weeks ago he started ...

As more and more Aussies turn to Centrelink during the coronavirus pandemic, the system remains pretty tricky to navigate. You had questions, we had answers, then you had more questions, so we had ...

The Government believes some Centrelink recipients have been overpaid and are now being asking for part of that money back. Last week, news.com.au revealed Centrelink was ending out bills was sending ...

The Government knew Centrelink's debt recovery program would incorrectly tell clients they owed money if human oversight was reduced, but continued to do so in a bid to cut costs. Over 860,000 clients ...

Carers of teenagers with disabilities say their Centrelink payments are being cut off and that some parents are going without support for months while paperwork is assessed. Centrelink carer payments ...

I became aware that Centrelink were trying to pin a cooked-up “robo-debt” of $5558 on me through a text message from the aptly named Probe group debt collection agency. There resources about how to ...

Add articles to your saved list and come back to them any time. AUSTRALIAN born and having dutifully paid my taxes for 60 years I am not in the least embarrassed, and neither is my partner, to receive ...

Letters to old addresses, wildly wrong earnings figures, duplicated employers and inaccurate averaged yearly income Internal records show how Centrelink’s flawed debt recovery system is sending ...

Centrelink has recorded the past nine months of customer calls to four contact centres as part of an ongoing trial of workforce optimisation technology. The trial involved staff in Centrelink's ...