Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though: Most of ...

Not all computer troubleshooting can be handled within your operating system or by troubleshooting specific components. Some key computer functions are governed by the CMOS (Complementary ...

Skills or sorcery? When you're working tech support, sometimes you need a little of both to get to the bottom of the issue During my years working at a locally owned PC repair shop and at a company ...