These days, talk about “quality” factors into every discussion of healthcare. So how do the nation’s 449 accountable care organizations (ACOs) and ACO-like entities sponsored by hospital systems, ...

At the end of a meeting, most leaders know that they should recap next steps and determine who is accountable for each. As prescribed in the commonly used responsibility models — RACI, RAPID, and the ...

ANNISTON ARMY DEPOT, Ala. -- Have you ever heard the expression, “Are you working hard or hardly working?” This is usually said in a joking manner and gets a laugh or two. Unfortunately, there are ...