That’s one way to make the boss happy. The Department of Government Efficiency (DOGE) is cutting public affairs staffers at the Social Security Administration’s regional offices and will move its communications to Elon Musk’s X platform,

Elderly and disabled people are encountering severe service disruptions as the Trump administration overhauls the Social Security Administration system.

Elon Musk's cost-cutting operation, DOGE, set off a panic in March among elderly and disabled people after proposing that the Social Security Administration scraped many of its claims services over the phone to end alleged identity fraud.

The agency’s plan to curtail phone services, which was expected to send tens of thousands to its offices each week, had been widely criticized.

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be implemented instead.

The proposal prompted a flood of angry constituents showing up to SSA field offices, prompting lawmakers and administration officials to intervene.

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.”

At the last minute, the Social Security Administration has announced it won’t be cutting phone services for seniors—a policy it had previously claimed would go into effect on Monday. Now, the agency has shifted its position,

While those callers flagged for fraud risk will be required to confirm their identity in person at a Social Security field office, the agency said that claiming by phone “remains a viable option” for the vast majority of people.