When it comes to crummy airlines, American Airlines takes the cake. An analysis of customer satisfaction scores by digital ...

And, finally, the ultimate worst company for customer service is Mediacom. It is another cable television and communications provider. Surprised? Probably not. It was, as well, evaluated in two ...

TAMPA, FL -- First off and most importantly I want to stress that while this piece is highly subjective and not a reflection of any views held by this news station or our parent company, there was a ...

Dude, Where’s My Order? “The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s ...

A London bakery was the subject of an attempt to smear its reputation via a viral video alleging it had terrible customer service—only for the internet to come out on the side of the bakery. Fortitude ...

Overall, passengers are more satisfied with their flying experiences in North America this year, but passenger volume is down. JetBlue, Delta, Alaska and Southwest all saw high marks in customer ...

A spoon and fork on a plate, on a restaurant table - Penpak Ngamsathain/Getty Images The customer is always right, as the saying goes. So what better way to measure restaurants than through customer ...

Consumer group Which? has ranked hotels based on customer feedback - with pub chain Wetherspoons given a 'great value' gong ...

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...