Aging voicemail systems, increasing interest in IP telephony, and a surge in the mobile workforce are driving companies to consider unified messaging — a technology that has long fallen short of ...

We have recently completed a major new study of the unified communications and unified messaging markets and will be publishing a report on our findings. One of the issues that we wanted to explore is ...

Goal is to free people from having to guess whether to use IM, phone or e-mail to reach someone. During her years at CNET News, Ina Fried changed beats several times, changed genders once, and covered ...

Telecom software maker Tornado Development raised $20 million in its fifth funding round, the company said Tuesday, bringing its total financing to about $70 million. The round includes contributions ...

For randy eastwood, a busy Seattle-area real-estate agent, keeping tabs on incoming phone calls and faxes is crucial to closing deals. Like many agents, Eastwood has an office phone, a cell phone, a ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...