I was interested to read a recent essay on phone etiquette, which basically boiled down to two primary rules: 1. Don’t make phone calls. 2. Don’t answer phone calls. We have, in essence, created a ...

Media consumption via our smartphones is something so normalized that it has permeated every corner of our society, whether we like it or not. Whipping out your phone even in the middle of a classroom ...

As someone who makes and takes phone calls as a big part of my job, I’ve recently noticed a trend in phone etiquette that’s messing with my entire sense of reality. It’s not that it bothers me exactly ...

Email may have replaced quite a few phone calls, but talking over the phone is still integral to businesses. It makes for a more personal connection between customers, employees, partners and ...

It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

In any small business, the telephone is a lifeline to success. Yet, for many small equipment rental businesses, the telephone is seen as a nuisance. It seems to ring at all the wrong times, and the ...

For more than a century, the telephone has been a staple for businesses both large and small. Yet remarkably, it seems many businessmen and women have overlooked the fundamentals of good telephone ...

Have you noticed the number of telephone calls you, as a consumer, receive that are either solicitations or political in nature? Is “through the roof” an appropriate description? Now, add to that the ...

Do you remember the days when everyone had a landline at home? Those hardwired phones are now becoming relics of the past. The mobile phone reigns supreme in our pockets and palms, always ready to ...

Call me the Miss Manners of Mobility if you want, but I believe in cell phone etiquette. What is etiquette, anyway? It's really nothing more than a set of rules we all agree to follow in order to be ...

PITTSBURGH (KDKA) - Have you heard from your electronic leash today? Has it buzzed, vibrated, rang, or alerted your attention away from something, or someone else? How many of us think twice about ...

It was recently brought to my attention that it's no longer considered good etiquette to call someone and leave a message. Apparently, the correct thing to do these days is text someone to see if they ...