An employee operations manual is especially handy when training new employees, reviewing processes for improvement, revising job descriptions or replacing employees due to illness or turnover. For ...

We recently showed you just how badly some of Apple’s retail elite behave when no one’s watching, but surely they were taught better, right? You bet they were: Apple tells its new recruits exactly ...

The secrets to being a genius are out – at least when it comes to working for Apple. An employee manual detailing the do’s and don’ts of how to be an Apple “genius” was leaked online Tuesday, ...

Apple’s ‘secret training manual’ created a huge stir when Gizmodo leaked its details this week. It contained lists of words Genuis Bar staffers aren’t allowed to use in front of customers. For example ...

The Army's new version of its training manual blends tried-and-true concepts with online resources to improve the service's readiness, according to an Army press release. Field Manual 7-0, "Train to ...

Today’s employees understand their value and have no problem seeking a new position if their current employer doesn’t properly utilize their skills and potential. Amid struggles with talent ...