Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

80 billion workflows makes a difference Though some recent studies cast doubt on the ability of AI agents to complete complex tasks, ServiceNow boasts that its bots are better, because they can rely ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

Microsoft and ServiceNow's exploitable agents reveal a growing - and preventable - AI security crisis ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow is rolling out a unified ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...