Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. We’re almost approaching the three-year anniversary of ChatGPT ...

“We feel really excited about the momentum that we're seeing in the partner network,” Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview. Salesforce has followed up ...

Salesforce unveiled enhancements of its Agentforce agentic AI platform at its developer conference in San Francisco this week that point towards ever-increasing virtual agent autonomy. It also ...