When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to help an end-user solve a problem. Jack Wallen shows you how. Sometimes we just need help with our ...

Chrome built the simplest way to get to into my home computer.

Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Microsoft Intune now supports unattended remote troubleshooting, letting helpdesk staff access eligible Windows PCs without ...

Earlier this week, Google announced that its remote desktop extension, Chrome Remote Desktop, had graduated out of beta. This simple, free browser extension enables users to connect remotely to other ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

Spreadsheets, documents, file folders – they’re all digital items employees or managers might need to access on a regular workday. If your team works remotely, you need a way to access this ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...