Just a few years ago, object-centric process mining was a relatively new and experimental concept. Today, it has become the de facto approach to discover, monitor and improve business processes.

ROI appears to be on track, with four out of five seeing their gen AI investments paying off within three years.

In-house gen AI usage is up sharply from last year, rising to 52% from 23%. A majority of in-house teams don't know whether or not their firms use gen AI, and few encourage firms to do so. Some expect ...