We often think of someone being extremely rude as the worst-case scenario, but encountering someone who uses ...

Those little teaser headlines on Yahoo rarely grab my attention anymore, but yesterday, something about the headline "Worst Words to Stay at Work" made me want to click. Each of the phrases that ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

We’ve all experienced moments of envy at some point in our lives. It can be hard not to compare ourselves to others as they succeed. When it seems like success comes easily to someone, it can be hard ...

Often, the goal of writing is to inform the reader. News articles, hand-written notes, emails, Facebook posts — they can all give the reader information he didn’t already have. But sometimes when ...