Independent analyst firm report recognizes Invoca for standing out as the only vendor in the report that supports the full buyer journey. "While the Forrester report focuses only on contact centers, ...

New integration allows Adobe customers to use Invoca's AI to capture unstructured first-party conversational data, build holistic consumer profiles, and deliver a personalized omnichannel customer ...

SANTA BARBARA, Calif., Oct. 17, 2023 /PRNewswire/ -- Invoca, a recognized leader in Conversation Intelligence AI for marketing and sales, today announced enhancements to its award-winning Signal AI ...

On the heels of expanding its marketing call analytics platform last year to provide more insights to help those in sales, e-commerce and customer experience, Invoca is making its first acquisition to ...

AI-fueled customer service software company Invoca was hit with a digital privacy class action. The complaint alleges that Invoca, which partners with businesses such as DirecTV and DISH, intercepts ...

New no-code integration enables marketing teams to prove how ChatGPT ad spend impacts business results and power optimizations and audience targeting to maximize appointments, sales, and revenue. AI ...

Invoca has signed an agreement to acquire Symbl.ai, an artificial intelligence (AI)-driven human intelligence platform. The deal brings Symbl.ai’s broad set of AI capabilities into the Invoca platform ...

New solution enables empathetic, patient-first experiences that help increase patient acquisition Invoca's cloud platform records, transcribes and analyzes 100% of patient calls while ensuring HIPAA ...

Symbl co-founders Surbhi Rathore and Toshish Jawale. (Symbl Photo) Marketing tech company Invoca has acquired Symbl.ai, a Seattle startup that uses AI to analyze multimodal interactions. Terms of the ...

Invoca Inc., a well-funded provider of contact center analytics software backed by Accel, has acquired another startup in the contact center analytics market called DialogTech Inc. for a reported $100 ...