NexusOps with NexusIQ is available as part of NexusTek's managed services delivery model, with optional accelerators to help teams onboard quickly and baseline key service desk metrics for early ...

ORLANDO, Fla. & PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that it is bringing a visual change workflow builder to the cloud version of its ...

Effortlessly switch between standing and sitting while you work with the attractive and easy-to-use Workflow Desk. The human body is designed to move, which can be difficult if you've got a desk job.

Service desks are prime targets. A practical, NIST-aligned workflow for help desk user verification that stops social engineering without slowing support. Learn how role- & points-based verification ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

SEATTLE--(BUSINESS WIRE)--Workflow Labs, a company focused on helping eCommerce businesses realize their full potential through automated software solutions, today announces the launch of the first ...