I got a press release from HP recently announcing the opening of its new service center in Conway, Ark. “The $28 million site will employ more than 1,000 employees and is evidence of HP’s continued ...

The Consumerist has an excellent tip on helping computer manufacturers improve their technical support. Instead of calling the number listed on your computer, dial one of these instead: Apple: 800-894 ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...

It has happened to anyone who owns a computer. Invariably the machine hick-ups, and you find yourself on the telephone to tech support. You sit there for several hours getting routed to every customer ...