The real deal from insiders on how to score upgrades, lower rates, and more. Oct. 4, 2012— -- "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't ...

Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

The author basically says the best thing you can do when you check into a hotel is to give $20 to $50 to the front desk. This can get you anything from a "free" minibar to upgraded rooms, to all sorts ...

While on vacation in Nashville, three friends arrived to find their hotel's front desk abandoned. With no one to check them in, they began working the desk, documenting the adventure on TikTok. The ...

A group of friends from Georgia took over their Nashville hotel when they realized there was no one working at the front desk to check them in. Screengrab from @ahow15's TikTok A group of friends who ...

A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...

Photo Credit: CEO Lennert De Jong citizenm speaking at Skift Data & AI Summit in June 2025 in New York City with Skift CEO Rafat Ali (right). Skift The boutique hotel that figured out how to make tiny ...