Before you proceed with further troubleshooting steps, make sure that you remove any protective tape or plastic film on the cartridges. Because some new cartridges have this protective tape, they must ...

Thanks to their low maintenance costs and price, inkjet printers are everywhere. For support pros, this means you'll probably be troubleshooting an inkjet in the near future. To prepare, check out ...

Running out of ink is one of the most frustrating things about printing. Color prints come out uneven because an ink tank ran dry, or, worse, it renders the printer completely unusable. Epson new ...

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Several readers have reported varying problems with Epson's newly released Mac OS X printer drivers, including stalled printing and problems with borderless mode. MacFixIt reader Chris Scherer writes: ...