Rebecca Torchia is a web editor for EdTech: Focus on K–12. Previously, she has produced podcasts and written for several publications in Maryland, Washington, D.C., and her hometown of Pittsburgh.

In the neverending quest for B2B organizations to become more efficient, to do more with less, and to realize the absolute most ROI, agentic AI is the next frontier. Published in Harvard Business ...

Digital transformation is revolutionizing how the public sector operates and delivers value to employees and citizens. By integrating digital technologies into all aspects of operations, state and ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today announced the launch of new service management and ...

Learn how Enterprise Information Management (EIM) optimizes data use, enhances security, and meets legal requirements for large businesses. Discover its challenges and benefits.

ROCK ISLAND ARSENAL, Illinois (May 17, 2023) — A team from Army Contracting Command-Rock Island’s Information Technology Directorate supported a Department of the Army Office of the Chief Information ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises should converge all IT, business and organizational operations under one enterprise service management (ESM) mesh, because the distinctions among these ...