Forbes contributors publish independent expert analyses and insights. Simone E. Morris reports on inclusive leadership for the workplace. Most people want to avoid the term "hard" because of the ...

When handled well, difficult conversations create clarity, strengthen relationships, and help people stay grounded in roles ...

Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before emotionally-challenging work situations.

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

If you want to advance in your career, you'll need to have uncomfortable conversations in the office, says workplace expert Henna Pryor. Skillfully navigating tense or awkward interactions, from ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Generation Z, the first ‘digital native’ generation, don’t like talking on the phone, working with people they don’t know, or ...

Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. How should you prepare ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...