I used to finish every sentence with “you know?” It was a habit that drove my mom nuts. She talked to me about it — a lot. But when she started saying “No, I don’t know,” every time I said it, she ...

Have you ever worked in an environment that made you crazy? Unhappy? Unappreciated? Undervalued? Confused? How productive were you in that environment? It’s likely you didn’t produce your best work.

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...