The most difficult part of a debt collector's job has been, and always will be, establishing communication with the consumer they are collecting from. Debt collectors go to great lengths to establish ...

Business collection letters usually adjust their tone to the amount of time an invoice is delinquent. While the primary goal of a collection letter is to persuade the customer to submit payment, the ...

Writing collection demand letters sent by either through mail or via electronic mail (email) is another strategy a collector may employ to have successful collection results. This kind of collection ...

In one of my most recent speaking engagements I was once again asked a very common question: what can we do to make our collection letter more effective? Well, I must admit that in the Philippines, ...

PHILADELPHIA (CN) — Collection letters stamped with barcodes that pull up account numbers when scanned are just as illegal as printing the account numbers on the envelopes, the Third Circuit ruled ...

A collection of touching and sometimes prescient personal letters written by a young Bob Dylan to a high school girlfriend has been sold at auction to a renowned Portuguese bookshop for nearly ...

Monday brought us the results of the Justices’ encounter with the Fair Debt Collection Practices Act (FDCPA). The Court’s opinion in Sheriff v. Gillie displays a Court dubious about the readiness of ...

The US Postal Service will stop taking letter collection boxes off streets in Western states following accusations the removals would further limit some voters ability to send back mail-in ballots.