In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

Amazon has long offered free returns for items sold directly by Amazon and shipped to U.S. addresses, a benefit many shoppers take advantage of regularly. But some people are worried that Amazon’s ...

An Amazon customer used social media to issue a PSA about an alleged change in the company’s return policy. In a viral video that has amassed 226,800 views as of this writing, TikTokerAlexa Curtis ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

Amazon provides a pretty irresistible shopping experience through its speedy shipping (among other Prime member perks), vast range of products, and unbeatable prices. Prime Day, in particular, can ...

Amazon is refunding some customers who returned items but never received payment - and some have reported receiving refunds for returns made as far back as 2018. The e-commerce giant said it conducted ...

Amazon’s Buy with Prime, a service that lets Prime members shop directly from third-party merchants and get Prime benefits like free shipping and returns, launched today new features, including the ...

Amazon has quietly started a new doorstep return service where customers don’t have to leave their homes to send back products. The service first began during the summer, but Amazon has not mentioned ...