In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

An Amazon customer used social media to issue a PSA about an alleged change in the company’s return policy. In a viral video that has amassed 226,800 views as of this writing, TikTokerAlexa Curtis ...

A massive Amazon Web Services outage caused widespread disruptions, taking down platforms including Wordle, Snapchat, WhatsApp, Venmo and even some airline and banking systems. Amazon blamed an ...

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After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

5 AT FOUR. WELL, THIS YEAR, YOU MAY HAVE NOTICED AMAZON MADE A PRETTY BIG CHANGE, RIGHT? AFTER YEARS OF PRETTY UNLIMITED FREE RETURNS. NO MATTER HOW YOU SENT IT, THE COMPANY STARTED IMPLEMENTING A FEE ...

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

Amazon is giving customers extra peace of mind for the 2025 holiday season by extending its return window for most items. The ...

If your week began like mine, Monday morning was a parade of broken web pages and non-working apps. The root of the problem was that Amazon Web Services‘ premier region had barfed all over itself, and ...

Wondering where to drop off your Amazon returns now that your local Kohl's is closing down? We've got you covered. By April 2025, Kohl's will close 27 of its most under-performing locations in the U.S ...

The holiday season is in full swing, and for many, Amazon Prime has been a go-to for Black Friday shopping. While the platform offers competitive deals and Prime perks, the need for returns might ...