The Metropolitan Transportation Authority's reimbursement system to use taxis and for-hire vehicles used to take weeks, but ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

We are surprised that it took this long for someone to sue the MTA for its horrible Access-A-Ride, the paratransit service for people with disabilities. Its poor quality has long been documented and ...

The MTA is being sued for not providing Access-A-Ride users the same half-priced fares that are available to seniors or disabled riders of the subway and buses. The class action lawsuit was filed in ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...

NEW YORK-- The MTA is investing in technology to make improvements for its Access-a-Ride customers. The agency says it has rolled out new features to book and track trips seamlessly on the My MTA ...

amNewYork Metro, in conjunction with the MTA, present “Ask the MTA,” a column where MTA officials answer your questions about transit service in New York City. If you have a question for the MTA about ...