A Fayetteville 911 operator was recognized for “calm composure and decisive action” during an emergency call from a teenager ...

If it sounds like you are talking to a chatbot when you call the Sheriff’s Office non-emergency line, good catch. It likely ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

A man who threatened to cut the throat of a 911 dispatcher and then attacked a police officer at the U.S. Capitol ...

Durham authorities are mourning the loss of a devoted and compassionate 911 operator who died this week, according to the Durham Emergency Communications Center. Nakeya ...