Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

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ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance of enterprise software rivals backing the same company.Genesys makes AI-powered software for ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Genesys was acquired by private equity firm Permira Holdings from Alcatel-Lucent in 2012, valuing the company then at about $1.5 billion. Hellman & Friedman invested about $900 million in the ...

Explore the latest strides in AI technology with advancements in protein design, enterprise chip strategies, and the growing ...

Genesys Works conducted its third annual survey of program alumni and the results show that the program is accomplishing its vision of equipping and empowering youth with the knowledge and skills ...

Genesys said on Monday it had raised $580 million in a funding round led by Salesforce Ventures, valuing it at $21 billion, as the enterprise software maker seeks to expand its offerings and amid ...