In an ever-changing, and often confusing, political and media environment, AARP is fighting on behalf of our members to ...

Donald Trump and Elon Musk’s false fraud warnings have led to rapid changes at the Social Security Administration.

In the last-minute switch, the SSA delayed DOGE-induced changes following a firestorm of nationwide complaints.

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement related to customer service changes announced by the Social Security Administration ...

It just presents one more additional barrier for those services that they’ve worked their entire life for,” South Dakota AARP ...

and older Americans everywhere about plans to discontinue phone service for critical Social Security customer service needs,” said Nancy LeaMond, chief advocacy and engagement officer at AARP.

AARP’s chief advocacy and engagement officer. LeaMond’s comments come after interim SSA commissioner Lee Dudek announced last week a plan to end ID verification over the phone. Beneficiaries ...

The delay is a "good first step" but "is not enough," AARP chief advocacy and engagement officer Nancy LeaMond in a statement to CBS MoneyWatch. The SSA's plan to require in-person ID checks has ...

The Social Security Administration’s plan to require in-person identity checks for millions of new and existing recipients ...

Several advocacy groups, including AARP, have urged the government to rethink these moves. Since 2015 when SSA was cut by 9%, SSA saw a significant decline in customer service, according to a ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...